It is important that we get access the time you have notified us, there are many in the area waiting for fibre and the faster we can carry out the installation – the faster you will get internet via fibre.
It is important that you let us know immediately if you have updated your contact information so that we can reach you. You can notify any changes to:
Before the installation day
To facilitate during the installation day, we ask you to:
- Remove any objects that could disturb the installation process.
- Leave the key in any key tube if you can't be home
- Be at home if there is a dog or cat in the house