Knowledge base

Most popular articles

• Get started with the broadband

  Once the fibre box is installed in your home and we see that you have the li...

• Where can I buy/get a router? What equipment do I need and where can I find it?

  When you’re commissioned you’ll be given the opportunity to borrow a router ...

• How do I get my services to start?

  If you need help starting your services, you should turn to your service pro...

• My connection isn’t working, what do I do?

  Have you been commissioned for more than 2 weeks? Contact your current servi...

• What do I need to think about regarding the installation of the fibre boxes?

  It is important that we get access the time you have notified us, there ar...

• Where do I choose the provider?

  As of right now, all of our customers will be connected to Optyx Broadband f...